Start with one service or combine several. Every engagement is scoped in a written proposal, so you know exactly what is included.
01
Get found
When Maria types 'knee pain specialist near me' at 9:47 PM, your practice needs to show up. These services help patients find you on Google, Maps and the places they already search.
SEO (on-page and technical)
Help Google understand what you treat and where
SEO is the work that helps your website show up when patients search for the conditions you treat. It covers what your pages say and how well the site is built underneath, so Google can read it, trust it and show it.
Technical review of crawling, indexing, site structure and broken pages
Page titles, descriptions and headings written around what patients actually search
Clear pages for each main condition, treatment and service you offer
Structured data (schema) for your practice, doctors and locations
Plain-English monthly notes on what changed and what we are working on next
Good for: Practices that want a steady flow of patients from search without paying for every click.
Your Google Business Profile is the box with your hours, photos, reviews and phone number that appears on Google Maps and local search. For many patients it is the first thing they see, often before your website.
Profile review and cleanup: categories, services, hours, holiday hours and contact details
Photos of your office, team and entrance so patients know what to expect
Regular Google posts about services, updates and seasonal reminders
Monitoring for suggested edits, duplicate listings and incorrect information
Questions and answers section kept accurate and helpful
Good for: Any practice that sees local patients, especially those with more than one location or provider.
Local SEO helps you appear when people search with 'near me' or a town name. It ties your website, your Google profile and your listings together so search engines are confident about where you are and who you serve.
Location pages for each office with directions, parking and accessibility notes
Provider pages that connect each doctor to the right location and specialty
Local keyword research for the towns and neighborhoods you serve
Consistent name, address and phone details across your site and profiles
Good for: Practices competing with nearby clinics or opening a new location.
Citations are listings of your practice on directories like health directories, map apps and local business sites. When your name, address and phone number match everywhere, patients don't call old numbers and search engines trust your details more.
Audit of existing listings to find wrong addresses, old numbers and duplicates
Corrections and updates on major directories and health-specific listing sites
New listings on relevant directories where you are missing
A simple record of where you are listed and how each one is managed
Good for: Practices that have moved, changed phone numbers, rebranded or added providers.
A backlink is when another website links to yours, like a recommendation. Links from real, relevant sites such as local organizations and health publications help Google see your practice as credible. We earn them, we don't buy junk links.
Review of your current links and any risky ones worth addressing
Outreach to local organizations, community groups and partners you already work with
Expert commentary pitches so your doctors can be quoted on health topics
Useful patient resources on your site that others want to link to
No paid link schemes, private blog networks or bulk directory spam
Good for: Established practices with good content who want more authority in competitive specialties.
Answer the questions patients ask before they call
Patients search with questions, like what causes knee pain at night or when to see a specialist. Clear, accurate articles and service pages answer those questions in your voice and give people a reason to trust you.
Topic plan based on the conditions and treatments you want more of
Service and condition pages written in plain, patient-friendly language
Blog articles and FAQs drafted for your clinical review before publishing
Updates to older pages so information stays current
Good for: Practices that want to be the trusted local answer for their specialty.
Google Ads put your practice at the top of search results for chosen searches, and you pay when someone clicks. It can bring enquiries sooner than SEO, but healthcare ads come with platform rules, so setup needs care.
Campaign setup around the services and areas you want to grow
Keyword lists and negative keywords so you don't pay for the wrong searches
Ad copy and landing pages that follow Google's healthcare ad policies
Call and form tracking so you can see which ads lead to real enquiries
Regular reviews of spend, search terms and results with you
Good for: Practices launching a new service, opening a location, or needing enquiries while SEO grows.
Facebook and Instagram ads reach people in your area while they scroll. They work well for elective, preventive and awareness services, but Meta limits how health topics can be targeted, so campaigns have to be built carefully.
Audience setup based on location and broad interests, not patient health data
Ad creative and copy written for your services and brand
Lead forms or landing pages connected to your CRM
Careful review of tracking so health information is not shared with ad platforms
Good for: Practices offering elective, cosmetic, wellness or preventive services that people plan ahead for.
Showing up is half the job. These services make your website, reviews and social pages clear and trustworthy, so the right patient picks up the phone or fills in the form.
Website design and development
A website that answers questions and books patients
Your website is your practice's front door online. We design and build sites that load quickly, work on phones, explain what you do in plain language, and make it easy to call or request an appointment.
Sitemap and page plan built around your services, providers and locations
Custom design that matches your practice and feels calm and trustworthy
Mobile-first build with clear call and appointment request buttons
Forms connected to your CRM or inbox, with privacy in mind
On-page SEO basics, analytics and call tracking set up before launch
Good for: Practices with an outdated, slow or hard-to-update site, or a new practice starting fresh.
A landing page is a single page built for one purpose, like a new service, an ad campaign or a seasonal reminder. It removes distractions so the visitor understands quickly and takes the next step.
Page copy and layout focused on a single service and a single action
Mobile-friendly design that matches your main website
Form or call button connected to tracking and your CRM
Simple versions to compare headlines or layouts over time
Good for: Practices running ads or promoting a specific treatment, provider or location.
Slow pages lose patients, and many people visit on older phones or weak signals. Accessibility means people with low vision, hearing loss or motor difficulties can still use your site, which matters a lot in healthcare.
Speed review and fixes for images, code, fonts and hosting setup
Accessibility review against common WCAG guidelines
Fixes for color contrast, text size, form labels and keyboard navigation
Alt text for images and clear link and button wording
A short report of what was fixed and what still needs attention
Good for: Practices with an existing site that feels slow or has never been checked for accessibility.
Reputation and review workflows
More honest reviews, handled the right way
Most patients read reviews before booking. We set up a simple, consistent way to ask happy patients for reviews and to respond to all reviews politely, without ever sharing patient details or offering incentives.
Review request messages that follow platform rules and your privacy policies
A timing plan for asking, such as after a visit, sent to every patient fairly
Response templates that never confirm someone is a patient
Review monitoring across Google and key health directories
Escalation path so concerns reach the right person at the practice
Good for: Practices with great care but few reviews, or a handful of old negative reviews dominating the page.
Social media lets patients see the people behind the practice. Regular, simple posts about your team, services and health tips build familiarity, so when someone needs care, your name already feels known.
Content calendar with posts you approve before they go live
Branded graphics and short captions in plain language
Posting on the platforms that make sense for your patients
Guidelines so no patient information or identifiable photos are shared without consent
Good for: Practices that want a consistent online presence without staff spending time on it.
03
Follow through
Enquiries are easy to lose on a busy Monday morning. These services make sure every call and form gets a reply, patients get reminders, and you can see which efforts actually bring people in.
Conversion and call tracking (analytics)
Know which efforts actually bring patients in
Tracking shows where your calls and form enquiries come from, like Google search, Maps, ads or social. It turns marketing from guesswork into decisions, and it has to be set up so patient health information isn't shared with ad platforms.
Analytics setup with goals for calls, forms and appointment requests
Call tracking numbers by source, with privacy settings reviewed
A simple dashboard of agreed measures, explained in plain English
Review of tracking pixels and tags on sensitive pages
Regular check-ins on what the numbers mean for your decisions
Good for: Practices spending on marketing that can't currently say which channel is working.
A CRM is a shared list of everyone who has called, filled in a form or asked a question but isn't a patient yet. It keeps follow-ups from slipping through the cracks when the front desk is busy.
Choosing or configuring a CRM that suits your size and privacy needs
Website forms, call tracking and ad leads flowing into one place
Simple stages like new, contacted, scheduled and not a fit
Automatic reminders for staff to follow up on open enquiries
Staff walkthrough and a short how-to guide
Good for: Practices where enquiries live in sticky notes, voicemail and scattered inboxes.
PRM is about the patients you already have: reminders, recalls, check-ins and follow-up messages. Good workflows reduce no-shows and bring patients back for care they need, without staff making every call by hand.
Appointment reminder and recall workflows using your approved tools
Post-visit follow-up and review request steps
Reactivation messages for patients overdue for a visit
Setup reviewed for privacy, with a BAA in place where the tool handles PHI
Good for: Practices with recall-based care, frequent no-shows or many lapsed patients.
Email and text messages keep patients informed about new services, seasonal care, office updates and health reminders. Done well, they feel helpful, not spammy, and follow consent and privacy rules.
Newsletter and announcement templates in your brand
Consent and opt-out handling for email and text messages
Segmented lists so people only get messages relevant to them
Message content reviewed to avoid sharing health details in unsafe channels
Good for: Practices that want to stay in touch with patients and enquiries in a consistent way.
The behind-the-scenes systems that keep things running: your EMR rollout, the connections between your tools, and a website that stays updated, secure and online.
EMR implementation support
A calmer EMR rollout for your team
Switching or setting up an EMR is a big change for any practice. We don't sell an EMR; we help you plan, coordinate with the vendor, document workflows and prepare staff, so the switch feels calmer for everyone.
Workflow mapping of how your front desk and clinical team work today
Requirements and question lists for EMR vendors you are considering
Coordination with the vendor on setup, templates and data migration tasks
Staff quick-reference guides and training support
Work involving patient records follows your policies and a BAA where required
Good for: Practices choosing, switching or underusing an EMR and short on internal project time.
Many practices use separate tools for forms, scheduling, email and phones that don't talk to each other. We connect them where it is safe and sensible, so information moves automatically instead of being retyped.
Map of your current tools and where staff re-enter the same information
Connections between website forms, CRM, scheduling and email tools
Automated alerts and task assignments for the front desk
Privacy review of each connection, including whether PHI is involved and if a BAA is needed
Good for: Practices with several software tools and staff who spend time moving data between them.
Websites need ongoing care, like any equipment in your office. We keep the software updated, the site backed up and secure, and handle small content changes, so you are not surprised by a broken page or an expired domain.
Hosting management, uptime monitoring and SSL certificate checks
Software, plugin and security updates
Regular backups and a tested restore process
Small content edits like hours, providers and announcements
Domain and DNS records kept in your name, with access shared through admin invites
Good for: Practices that want someone responsible for the website after launch.
05
Extra hands
Trained virtual assistants who take repetitive admin and marketing tasks off your front desk, working inside your practice's policies and tools.
Front-desk VA (phones and appointment requests)
Calls answered and requests handled when the desk is full
A virtual front-desk assistant answers overflow calls, returns voicemails and handles appointment requests using your scripts and scheduling rules. Work follows your practice's policies and a BAA where patient information is involved.
Overflow and after-hours call handling using your approved scripts
Voicemail callbacks and appointment request processing
Scheduling in your system within the rules you set
Daily summary of calls, requests and anything that needs staff attention
Good for: Practices where phones ring unanswered at peak times or staff are stretched thin.
This assistant watches your practice inbox, website forms and CRM, and replies to new enquiries quickly with your approved messages. That way people like Maria hear back before they call someone else.
Monitoring of practice email, form submissions and CRM tasks
Replies using approved templates, with clinical questions routed to staff
Follow-up on enquiries that haven't scheduled yet
Updates to CRM stages so you can see what happened to every lead
Work follows your privacy policies and a BAA where required
Good for: Practices getting web enquiries faster than staff can answer them.
This assistant checks insurance eligibility and benefits ahead of visits, using payer portals and your process, and flags problems early. It works within your policies and a BAA, since it involves patient information.
Eligibility and benefits checks before scheduled visits
Notes in your system on coverage details and any issues found
Flags for prior authorization needs or missing information
Access through individual accounts you create, never shared logins
Good for: Practices where insurance surprises cause delays at check-in or billing problems later.
A records assistant enters new-patient forms, updates demographics, organizes scanned documents and keeps lists tidy. This work handles patient information, so it follows your practice's policies and a BAA where required.
Entry of new-patient forms and demographic updates
Indexing and filing of scanned documents and faxes
Clean-up of duplicate or incomplete records as you direct
Spot checks and simple logs so work can be reviewed
Good for: Practices with a backlog of forms, scans or records that staff never get to.
Small marketing tasks done every week, not someday
A marketing assistant takes care of the routine tasks that keep you visible: scheduling approved social posts, updating Google and directory listings, and keeping holiday hours and provider details current.
Scheduling approved social media and Google Business Profile posts
Updates to hours, providers and services across listings
Uploading new photos and keeping profiles tidy
Monitoring for new reviews and passing them to the right person
Good for: Practices that have a marketing plan but nobody with time to do the weekly upkeep.
Services, platforms, and responsibilities are confirmed in your written proposal. Advertising spend, if any, is paid to the ad platforms and kept separate.
Still have questions?
Talk it through with Manish
30 minutes on Google Meet. Bring your current website, marketing, and follow-up questions.
